Telephone Interview for Job at Mobile Phone Company. Can you give some tips?

Question

I have got a telephone interview coming up with a mobile phone company for a Sales Advisor job in one of their stores. I really want to pass this interview, so I was wondering if anybody has any tips/advice on what sort of questions they might ask me (I know customer service will be one of the questions!), how to best answer the questions etc. They said the tel interview should take around half an hour.

Thanks.

Answer 1

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It’s not uncommon for the first interview to be by telephone. It’s an effective way to pre-screen an applicant and ensure both parties are interested in moving forward with a more formal interview process. Other reasons companies use telephone interviews:

• They’re an excellent way to pre-screen the candidate to confirm basic skills.

• They’re a time saver for all parties involved in the interview process.

• They give the company an opportunity to make some basic assessments about the candidate based on verbal skills and the candidate’s ability to convey enthusiasm and interest.

• They provide a much easier avenue for both parties to end the process if something just isn’t right.


What are some tips for acing the phone telephone interview?

• Schedule a time to conduct the interview. If at all possible, resist participating in an on-the-spot interview so you can ensure that you’re prepared.

• Make sure you know for what position and what company you’re interviewing to avoid sounding confused or unqualified.

• Take the phone call in a quiet place where you will not be distracted…by anything.

• If you’re taking the interview call on a cell phone, make sure you’re in an area where the signal is strong and there is no chance for interference and dropping.

• Dress for the interview. This seems silly on the surface, but if you feel good, it comes across in your voice, enthusiasm and attitude.

• Smile when dialed! If necessary, keep a mirror close by and make sure you’re smiling when the phone rings and then check yourself periodically.

• Stand during the interview. We breathe and project better when we’re standing and this will help you avoid running out of breath in the middle of an answer and gradually ending up at a whisper.

• Have a few questions prepared. While you may not get the opportunity to ask questions at the end of a telephone interview, you’ll be prepared.

• Thank the interviewer for calling at the end of the interview and make sure you have contact information so you can follow up with a thank you note.


Telephone interviews are not the kiss of death. Oftentimes, they’re the guaranteed way to make the next cut. Are you prepared?

Source(s):

http://www.interviewing-skills.blogspot.…

Answer 2

First of all make SURE you are on a land line telephone in a quiet area, so you wont be disturbed or cut off!
Next make sure you have a copy of your resume in front of you, and make any notes for yourself on it that you might need (phone numbers, actual experiences for particular jobs, etc)
Next get a note pad and be writing down important things that yall discuss!
And finaly on a sheet of paper, try and think of questions that they might ask and have some what of an answer thought of, because they will ALWAYS try and throw you a curve ball!
One question they always ask is "why do you think this is the job/position for you?" and another question that i have been asked more then once is, them asking you about something that you dont know how to do, or have a fault in, and with a question like that, make sure you have something in mind & some sort of way that you have thought of to help yourself over come that.
Hope this helps!