Window double glazing?

Question

I have just had a new window fitted, but all of the edges of the beading have little gaps in them, they havent been mitred properly to fit. I called the company back and they came back and just put filler in the gaps. This morning when it was raining the bottom of the inside window pane was wet through, is this condensation. but not only that becuase they were wet through the sealant in the gaps is coming away. should the company put new beading round instead of just filling the gaps, beause obviously if the new window is getting that wet it will keep coming away. Do you think it is reasonable to hold the payment up or knock some money off price until they put new beading up?

Answer 1

Best Answer - Chosen by Asker

it sounds like the beading isn't fitted correct,the finishing strip,(the beading) should be firmly fitted,its that seal that Keeps All The Rain Out,Filler should not be used,if need to call out a independent fitter,ask him for a quote,don't say you have new fitted say you've just moved in its a exciting problem,see what he says,if you can get in writing then call the firm that fitted it and tell them you want sorted or money off or money back,hope this helps

Asker's Rating:

Asker's Comment:

Really good answer

Answer 2

i would talk to company and make a note that your going to watch this and any problems you'll come for them. anyways, if it is installed properly there should also be glazing tape on edge of glass, which is the most important seal.the exterior bead helps but 90% of all homes that bead is pulling off the glass or cracking, dried out and there still is a seal.
keep your eye on it again make note and let them know it

Source(s):

glass shop owner 20yrs

Answer 3

proberly they should come back & do that for you but they may charge depending on when they were fitted

Source(s):

i had a similar problem

Answer 4

Call Penine

They're the company you can trust!

Answer 5

do not pay them until they rectify the problem