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Thinker

• Apart from the ombudsman, who can help me with a problems with npower?

npower appear to be doing everything they can to stop me switching to a new supplier. Problems are too extensive to detail here, but here's an example: yesterday I had 2 phone calls from senior employees at npower, both of whom stated that the demand I received for £194.72 was generated automatically when I entered meter readings, and that there was no outstanding amount due until a final reading. A few hours later I received an email demand for £192.84 because "our records show there's an outstanding payment of £192.84 that wasn't made in time".

• Prednisolone and sleep?

I have been on prednisolone (steroids) for most of the last 18 months for Crohn's disease. I'm now on a reducing dose of 1mg every 3 weeks. I find t very hard to sleep on more than about 10mgs a day, and I'm planning to go back to work next week. Does anyone have tips for sleeping when on prednisolone please?

2 AnswersOther - Diseases4 years ago
• I'm having a flare-up of Crohn's disease and my tongue is very sore - is this part of the flare-up?

1 AnswerOther - Diseases7 years ago
• If Access to Work tells my employer they must pay for an adaptation, are they legally obliged to pay for it?

Access to Work have decided that my employer should pay for me to have a wheelchair hoist installed in my car, so that I can get my wheelchair safely in and out of the car. Are they legally obliged to pay for this?

5 AnswersLaw & Legal7 years ago
• How do I find the equation of a graph from two sets of coordinates?

I know the equation of a straight line is of the form y= mx + c. I can find m by drawing the graph: the pairs of coordinates are (5,3) and (-7, 7) and I get a gradient of - 1/3. But if I substitute different sets of coordinates, I get different values for c and that feels wrong! Anyone help, please?

• Can I offset losses in previous years against this year's profit?

I'm a writer. Last year I made a profit, but made losses for the two previous years. When filling in my tax return, can I offset previous losses against last year's profit? If so, will HMRC do that automatically? If I have to do it myself, how do I go about it?

• Can photographic transparencies be recycled?

I inherited lots from my parents and don't really want to keep them or put them on disc, but I don't want to chuck them in the bin if there's a recycling option.

• How can I remove tobacco stains from my fingers?

Since I started smoking roll-ups, my fingers have got badly stained. How can I get rid of these quickly (apart from stopping smoking!)?