Mark asked in Computers & InternetSecurity · 8 years ago

How do i delete the banload.bho virus?

So i was running a single file check with spybot search and destroy and it said i have the banload virus so i then tried running it on other programs it also said they had the virus. So i ended up going to http://www.cleanpcguide.com/remove-banload-trojan-... to try and self fix the problem but was a bit leary when it said to delete AVG in order for it to work properly. Im a little worried as i do all my banking online and also deal with my credit card payments online. Anyone know of a safe way to delete this trojan?

Update:

Tried your info and both said there were no virus' found

1 Answer

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  • Anonymous
    8 years ago
    Best Answer

    Try this:

    Firstly, boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter.

    If that's successful, download and run TDSSKiller.exe from Kaspersky Lab. It's tiny, and takes just a minute to run. It hunts down and kills a specific family of rootkits. Here's a link:

    http://support.kaspersky.com/faq/?qid=208280684

    Regardless of the results, download the free version of Malwarebytes' Anti-Malware (MBAM). Install it, get updates and run a full scan (still in Safe Mode). Here's a link:

    http://www.filehippo.com/download_malwarebytes_ant...

    After that, boot normally and run another full scan with MBAM. It will detect any malware that wasn’t running in Safe Mode.

    TDSSKiller.exe can be deleted, and Malwarebytes' Anti-Malware can be easily uninstalled, should you wish to do so, but they may prove to be beneficial in the future.

    Hope this helps.

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