Craig C asked in TravelUnited KingdomLondon · 9 years ago

Oyster Online (topping up Oyster Card)?

Hi folks. So I got an Oyster card the other month to use in London last weekend, which I did. I need to top it up with more credit, obviously, before I go again in a few weeks. However, the system is confusing me. I select top up pay as you go balance which takes me to a 'collect your purchase' page. Question number 1) Why would I need to collect it when I already have a card?

Another issue is that it says it's valid for one week. Question number 2) why would it be valid for one week when it's pay as you go & the balance is used only when you tap in & out of the ungerground, buses, etc?

Can anyone give me a step by step guide- preferably someone with an Oyster card who tops up online regularly.

Thank you!

3 Answers

  • Albert
    Lv 4
    9 years ago
    Favorite Answer

    When you top up online, you need choose a tube/train/DLR or tram stop to tocuh in at for the credit to register onto your card (The collection bit) The system is unable to do this remotely, so you need to touch in somewhere.

    Once you buy the credit, you need to touch in at the station you said you would collect it at within one week (This should answer question 2)

  • Anonymous
    5 years ago

    You can use Auto Top-up if you can make ONE journey by tube, Tram, DLR or Overground It will work by bus after that. Other than that, you have to use an oyster ticket stop - thousands of shop etc.

  • Anonymous
    9 years ago

    why dont you just go to the station and top up there?

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