Dylan
Lv 5
Dylan asked in Computers & InternetInternetMSN · 7 years ago

Can't access Microsoft account?

So, I just signed up to the new hotmail (why did they get rid of the old one?)

It tells me I need to check my inbox for a conformation e-mail. Fine. There is just one problem. It won't let me get past the screen where it tells me it sent the e-mail.

Here's what it says:

Call us overprotective, but we need to verify that (my e-mail) is yours

Before you can continue, you need to check your inbox for a message from the Microsoft account team. Follow the instructions in the mail to finish setting up your account.

It has no option to get to your inbox or anything.

I tried signing out and signing in again, no luck.

Help!

2 Answers

Relevance
  • Anonymous
    7 years ago
    Best Answer

    im not sure

    why this is happening with you

    the conformation e-mail was sent to the second email

    to the alternative email that you chose

    try checking the alternative email adress you wrote

    and see if its there

    check also your spam folder

    you should find it there

    if you need more ehlp

    press on my name and then email me

    i would help

    hope i helped :)

  • 3 years ago

    Access Microsoft Account

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