? asked in Business & FinanceCorporations · 8 years ago

Ebay and Paypal refund, where is the money?

I bought something on ebay but the seller said they had no more of the item in stock so they gave me a refund. I went to my paypal to check if it had gone though and it said it did but it say my paypal balance is zero. I then check the bank just in case the money was there but it wasn't. It's been ten days D: What do I do?

3 Answers

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  • rowlfe
    Lv 7
    8 years ago
    Favorite Answer

    Problem resolution through PayPal. of course.

    Did you use a credit card perhaps? If so, you will see a credit entry on your card statement and NOTHING on your PayPal or bank checking account.

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  • Pat R
    Lv 6
    8 years ago

    Report it to PayPal and eBay, ask the seller has he refunded yet, his name will be on the email he sent you saying he was refunding. Tell him you are starting a dispute claim with eBay and see what he says.Or start a dispute any way and eBay will contact him.

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  • Anonymous
    8 years ago

    It can take up to 30 days in some cases

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