Help removing Ad ware on my computer. Norton and AdAware are not helping much?

I have this Ad ware on my computer, but Norton and AdAware scans are not helping to remove it. Maybe someone knows something more specific on this one?

It is doing two things;

One, it is doing is opening windows and tabs to the following sites;

http://a.mrktmedia.net/

http://asrv-a.akamaihd.net/

http://annualconsumersurvey.com/

Two, it is finding different text on a webpage and converting it to a hyperlink that pops up an ads when my mouse is over it. The pop-up says they're "Ads by Supra Savings'.

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Is this something Geek Squad can fix, or other computer repair? Maybe call up Norton and have them look at it directly?

Update:

I would also like to know who would be a good person to complain to about such virus-like adware. Supra Savings isn't listed by the better business berau.

7 Answers

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  • Anonymous
    7 years ago
    Favorite Answer

    Try the instructions in the link below.

    http://malwaretips.com/blogs/ads-by-supra-savings-...

  • 7 years ago

    That's right! Supra savings is a stubborn adware program that can display ads when you move your mouse to some highlighted words. This has been discussed in this thread. Hope it can also help you!

  • 7 years ago

    It looks like you download and installed a free software recently on your computer that came bundled with Supra Savings.

    To remove this, you can:

    1. Uninstall unnecessary and rarely used programs through the Control Panel like Supra Savings, SupTab, BetterSurf, Media Player 1.1 and Re-markit.

    2. Modify the default homepage of your browser. May I know what browser and computer operating system that you are using?

    3. Modify the search provider of your browser to your preferred website.

    4. Disable / Remove unwanted toolbar, add-ons, browser helper objects and extensions on your browser.

    5. Perform a full system scan using your Norton security software to verify that everything has been removed completely.

  • Anonymous
    7 years ago

    I've had problems in the past with Norton. I've been using Comodo ever since I had to remove Super Fast PC. I used Adwcleaner(which I love) to get rid of that though.

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  • 6 years ago

    Microsoft Uninstall Tool.

    http://go.microsoft.com/?linkid=9779673

  • 7 years ago

    Though Mr. Carl has a good tip, this is what I used.

    Oh, and the malicious program was actually "Speedial"

  • 7 years ago

    Download http://www.malwarebytes.com/ Update and run a full scan deleting whatever it may find

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