In Yahoo Mail, I open mail, try to scroll down , box shows up--Internet Explorer has stopped working. How do I correct this issue?

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  • 6 years ago
    Favorite Answer

    Try a different browser. IE.and Yahoo are having problems

    Temporary glitches do happen and most of the time Yahoo is

    aware of it and is presently trying to resolve the issue. If you have

    the patience you can wait until Yahoo corrects the problem. If you

    don't have the patience you can switch to another browser to see if it

    helps...you can switch back to see if the problem has corrected itself.

    ====================================

    This link explain what will happen to you if you do not

    have the supported browsers by Yahoo

    http://yahoomail.tumblr.com/post/85155936276/an-up...

    ========================================

    This Yahoo link displays the latest versions of IE and MacIntosh

    browsers that work best with Yahoo

    https://help.yahoo.com/kb/index?page=content&id=SL...

    ====================================

    Some users have indicated switching to the

    BASIC format has solved many problems

    Hover your pointer over the GEAR...upper right while in the INBOX view.

    ..click on SETTINGS...On the next screen place

    a check mark left of BASIC located near the

    ottom of the screen......click SAVE.

    =====================================

    If you decide on this format some features are missing..

    https://help.yahoo.com/kb/mail-for-desktop/SLN5171...

    =====================================

    In case you are using Windows Internet Explorer 11,

    which is presently causing problems, you might consider

    disabling it and installing IE10.

    To check to see what version you have click on

    HELP....upper left...while in Internet Explorer..

    then click on ABOUT INTERNET

    EXPLORER....the next popup will show you.

    +++++++++++++++++++++++++++++++++++

    =======================================

    Uninstall links

    http://search.yahoo.com/search;_ylt=Aq9YvHrOFlt2W_...

    +++++++++++++++++++++++++++++++++++

    IE10 Download for Windows 7

    http://internet-explorer-10-64bit.en.softonic.com/...

    Limitations of Yahoo Mail if using I.E. 7 and 8

    https://help.yahoo.com/kb/limitations-internet-exp...

    Internet Explorer 8 No longer Supported

    https://help.yahoo.com/kb/SLN24087.html?impression...

    ============================================

    PLEASE READ THIS INFORMATION LINK FOR I.E.

    http://www.cnet.com/news/yahoo-upgrade-your-browse...

    ============================================

    ============================================

    ============================================

    Yahoo no longer picks the best answer. We out here would

    appreciate YOU doing it. So....when you are done receiving

    answers to your question "PLEASE" pick one as a BEST

    answer so someone gets credit for answering it. Thanks......

    You must wait ONE HOUR after you ask a question before choosing.

    This link will show how.

    https://help.yahoo.com/kb/answers/SLN8284.html?imp...

    ==================================================

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