Anonymous asked in Consumer ElectronicsGames & GearPC · 8 months ago

Controller doesn't work?

So today I got my new SteelSeries Stratus XL Controller and, my R2 and L2 buttons don't work... Probably because the Ups guy threw it(my house has a closed gate and no one was home, in case you ask why he threw it) or the company send me a controller that doesn't work (which I don't believe they did)... Can I fix the buttons?


If I return it, I don't know how returning things work in Amazon....

1 Answer

  • opurt
    Lv 7
    8 months ago

    If you just got it and it doesn't work properly, then contact wherever you bought it from and get it exchanged. 

    The UPS throwing it probably wouldn't have made any difference, packages get bounced around a lot more than that through the whole shipping process. It's more likely to be just bad luck that you got a defective one.

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