When Covid-19 reared its head, and stay at home orders were told, how come more reasonable ways to reach people's doctors were not set ?

Update:

My mom couldn't her Doctors office for 2 1/2 months, Mine the office closed and no one to answer a voice mail.  . some people have good Private Insurance, some like me and my mom, others Medicare. Medicaid and others no way too get health care is awesome a danger. With tele appointments  had to be a way they could have prepared for some more reasonable way to productive and safe as well    

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