why is it when I try to reset my PSN password, it claims to send me a email to my email address but fails to do so?

I cant even remember the email address asochiated with my yahoo mail account as it was created years ago. (ps4) and im literally stuck and do not know what to do about this issue, I tried sony support,and they cant even help me and say to call at 8 am in the mourning which is not in my sceduale. I just want to log back into my PSN so I can replace a card as a payment method with a new one so I can purchase another year of online multiplayer...is there any sort of trial I can try in the mean time of trying?

2 Answers

  • 1 month ago
    Favorite Answer

    You need to know the e-mail address that it's sent to.  If you don't, you can't get it.

    Support should be able to help, you just have to keep trying.

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  • Anonymous
    1 month ago

    That's the problem. You don't know the email.

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