New fire tablet set up?

I was given a new fire tablet 7. I have registered the device with my families main Amazon account. Prime seems to be working, but I cannot seem to sync up the music app. We have unlimited. I realize only one device can be streamed at a time but I would like to have the option with this one. Also the Alexa app is non-responsive,  I just get the little circle going round and round. I am planning to add more memory via the micro SD card , could that be an issue?

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