So who is in the wrong here?

This happens a lot to me and everyone else so let me explain: I go to a grocery store to buy Jif peanut butter. There are 20 jars of Jif peanut butter on the shelf and the price tag underneath says Jif pb: 2 for $4 or $2.68 each. I get two and when they are rung up they are $3.01 each. I tell the cash register lady what the price tag reads and the guy in the back says “oh I forgot to change the tag but that promotion is over. There is no 2 for $4 anymore” some people are saying it would be wrong to ask for the 2 for 4 price but some people say that’s what it was marked as and that’s what you should pay. What do you think?

10 Answers

Relevance
  • Lili
    Lv 7
    1 month ago

    Always make sure you check the date on the shelf tag. If it says the promotion is still valid, or if there is no date, you can point that out and get the price you wanted,

    But most customers don't bother to check the dates.

    If you're not sure -- if you can't see a date -- ask to speak to the grocery manager.

  • Anonymous
    1 month ago

    It is an inconvenience when that happens. The tag should also have a sale end date on it, or you get the sale price.

  • 1 month ago

    You are wrong, sweetie.

    They can change the price right up until you complete the purchase.

    In legal terms, no contract is formed until there is invitation, acceptance  and payment.  

    In effect what happens when they scan at the till, the invitation is changed, and you can either accept, or walk away.

  • J
    Lv 6
    1 month ago

    If the tag actually says $2, that’s what you should pay. If the store forgot to change it, that’s their problem not yours. Often times, the customer is not reading the correct tag though. It’s the store’s responsibility to advertise correct prices.

  • How do you think about the answers? You can sign in to vote the answer.
  • 1 month ago

    I'd give the store a break--they may not have enough personnel to make sure that every single promo price is removed once the promo is over. You can TRY to get the two jars at the promo price, since they WERE still listed on the shelf that way--but the store doesn't have to give them to you at that cost. Still, it doesn't hurt to ask. 

    But JUST ASK. Don't 'demand.' 

  • Judy
    Lv 7
    1 month ago

    You should go to a different store if this happens to you a lot.  Most stores make correct pricing a priority, and would give you the 2 for $4 price.

  • 1 month ago

    You pay what the shelf tag says. Thems the rules. Too bad if he forgot to change the tag.

  • Anonymous
    1 month ago

    Almost all the tags in very small print have the dates they are valid. Its fine to ask for the price but they don't have to legally give it to you so don't hold your breath.

    Best to buy Jif in larger sizes at Sams or Costco. Costco was out of Creamy last time I was there.

    Assuming you get your $2 price, its 12.5 cents per ounce. Sams & costco everyday prices are $8.99 for 96 oz or 9.36 cents an oz. And Costco used to have $2 off 2-3 times a year back before the pandemic.

    I am not a member, I go in with a gift card and I can shop for the day. Have a member buy them for you or find an ebay seller.

  • G
    Lv 5
    1 month ago

    I think you should buy Skippy.

  • Anonymous
    1 month ago

    The store has the legal right to correct the price tag.  

    They are not obligated to sell you the peanut butter for an incorrect price just like an auto dealership is not obligated to sell you a $30,000 car for $3000 if the ad was printed incorrectly.

    That being said, when the price difference would not create a hardship for the merchant, it's generally considered an investment in customer trust to honor the peanut butter price that was posted. 

    On the flip side, it's generally considered impolite for a customer to hold up the line bickering about thirty-three cents.

    If you are shopping at a store where the prices routinely ring up higher than the posted prices and it seems like an intentional ploy, that's illegal and should be reported to your state attorney general's office.   Convenience stores are notorious for this because they don't have the same kinds of registers that show the item name and price as it rings up and they won't offer you a receipt unless you ask for one. 

Still have questions? Get your answers by asking now.