Is this unprofessional?
A company told a customer that a product was not going to come back at all, but years later it does
- bluebellbkkLv 71 month ago
Don't be so silly.
- PearlLv 71 month ago
no cause they might not have known it was going to come back
- Sunday CroneLv 71 month ago
NO, the company simply passed on information the maker of the product told them.
- gLv 71 month ago
No. "The company" -or rather the representative who provided the information- can only provide the information they have available at the time. There's no way to determine for certain what may happen in the future.
- How do you think about the answers? You can sign in to vote the answer.
- LiverGirl98Lv 71 month ago
Organizations make product decisions based around many factors, and in that moment, it was likely this particular item was not being considered for further production. In time, organization structures change, customer needs change, production costs change, item innovation and technology is improved, and so not unusual for certain items to come back into the marketplace.
- RandomLv 51 month ago
The company may not have planned on having it come back but lots of things can change over the span of a few years.
- .Lv 71 month ago
No, people give an answer to the best of their knowledge.
You can't expect more from fellow people - when they do have the courtesy of answering at all.
They gave an answer for a certain point in time, but things can and do change.
You have to show good will in return and consider buying the product which they have now made available to you.
Businesses are not and never have been "professional".
Professional means acting on behalf of the client.
Big businesses or industries do the least to get the most; they aren't in business to help anybody but themselves.