Anonymous asked in Society & CultureEtiquette · 1 month ago

Is this unprofessional?

A company told a customer that a product was not going to come back at all, but years later it does

7 Answers

  • 1 month ago

    Don't be so silly.

  • Pearl
    Lv 7
    1 month ago

    no cause they might not have known it was going to come back

  • 1 month ago

    NO, the company simply passed on information the maker of the product told them.

  • g
    Lv 7
    1 month ago

    No. "The company" -or rather the representative who provided the information- can only provide the information they have available at the time. There's no way to determine for certain what may happen in the future.

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  • 1 month ago

    Organizations make product decisions based around many factors, and in that moment, it was likely this particular item was not being considered for further production.  In time, organization structures change, customer needs change, production costs change, item innovation and technology is improved, and so not unusual for certain items to come back into the marketplace.

  • Random
    Lv 5
    1 month ago

    The company may not have planned on having it come back but lots of things can change over the span of a few years.

  • .
    Lv 7
    1 month ago

    No, people give an answer to the best of their knowledge.   

    You can't expect more from fellow people - when they do have the courtesy of answering at all.     

    They gave an answer for a certain point in time, but things can and do change.     

    You have to show good will in return and consider buying the product which they have now made available to you.

    Businesses are not and never have been "professional".   

    Professional means acting on behalf of the client.   

    Big businesses or industries do the least to get the most; they aren't in business to help anybody but themselves.

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