What do I do?

Due to a very short black out, my laptop shutoff the started back up. However, rather that starting up like usual I instead have a blue screen telling me to log into my mother's account. There is also True key I do not know what it is. But as far as I am concerned this is not how my laptop should start up. What do I do?

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2 Answers

  • 3 months ago

    Is your account listed in the lower left? If so, then click it and log in. 

  • Bill-M
    Lv 7
    3 months ago

    Turn it off completely.  Use the POWER ICON down in the bottom right cornet.

    Then Try again.

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