Ordered phone from Verizon, UPS says delivered, but it was not. Where do I go from here for help?
The "proof of delivery" says "signed by: door" We asked the doorman, checked the mailroom, and checked the front office and there is no package for me.
- Ron AkiaLv 61 month ago
With UPS you should always contact the shipper and have them go thru the process of dealing with the shipper.
- Elaine MLv 72 months ago
File a complaint with ups.
If it was signed, what's the name?
- TavyLv 72 months ago
Contact Verizon not the courier.
- ScottLv 72 months ago
Contact Verizon, they are ups's customer, not you.
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- Anonymous2 months ago
- MarkLv 62 months ago
Call Verizon Customer Service.